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TLRMC PATIENT PORTAL

We understand that your time is valuable. With just a few clicks, the TLRMC Patient Portal allows you to securely access health information from your computer or mobile device when and where you need it. The TLRMC Patient Portal is an online tool that goes a step beyond simply displaying information by helping patients manage their healthcare easily and securely.

Health Information
Billing
Allergies and Medications
Lab Results
Visit History
Discharge Instructions
Health Summary
Manage your information 24/7
Online Bill Pay
Outstanding Balances
Allergies and Conditions
Immunizations

Log In Text-Only Portal Link

Twin Lakes Patient Portal has changed to MyChart

We are no longer adding new accounts in the legacy patient portal. Current account holders will be able to log in and access their previous medical records until September 30, 2021, or call 270-259-9517 to request a copy.

Request an account in our new patient portal, MyChart, at MyChart.omhs.org/MyChart/accesscheck.asp and log in access to Owensboro Health records for visits occurring after August 1, 2021. Learn more about MyChart at OwensboroHealth.org/MyChart

Frequently Asked Questions (About the current portal)

Where does my Health Information in the TLRMC Patient Portal come from?

All of the information in the Portal comes from your Electronic Health Record at Twin Lakes Regional Medical Center. This ensures that you have access to the most accurate, up-to-date information possible.

How do I log into the Portal?

To log into the portal, either find TLRMC's name within the MHealth App or visit the Patient Portal link on www.tlrmc.com. Then, simply enter your user name and password.

Can my family access my TLRMC Patient Portal?

Yes, but only with your permission. You can provide family members or portal proxies (legal designees) access to your MyHealth patient portal. A portal proxy is a person that has been legally designated to view your medical records. To designate a proxy, you must complete an Authorization Form and provide legal designee documentation if required. Contact Health Information Management at 270-259-9517 to obtain your proxy consent form.

Is there any information not released to my TLRMC Patient Portal?

No. Your Patient Portal account will contain all of your health information in the TLRMC system.

Can my children have an account on the TLRMC Patient Portal?

No one under 18 can have a Patient Portal account.

What do I do if there is a discrepancy in my record?

If there is a discrepancy in your medical records, please call Health Information at (270) 259-9517, Monday through Friday between 8:00 a.m. and 4:00 p.m. to request an Amendment form.

Is my information safe?

We take patient information very seriously. Portal passwords are encrypted and URLs are re-written so that they cannot be copied and pasted. You and authorized family members are the only ones who can access your Portal. Also, a time- out feature protects your information if you leave the Portal page open.

What if I ever have technical problems with the Portal?

There is a Contact Us section on the homepage of the TLRMC Patient Portal that allows you to submit any questions you have regarding the Portal or you can call 270-259-9517 Monday - Friday, 8 a.m. - 4p.m.

How long does it take for my information to be released to the TLRMC Patient Portal?

Results and documentation will be available to you on your TLRMC at a minimum of five days, but could be longer.

Can my spouse and I use the same email address to enroll in the TLRMC Patient Portal?

No, you and your spouse must have separate email addresses to enroll.

What do I do if there is a discrepancy in my record?

If there is a discrepancy in your medical records, please call Health Information at (270) 259-9517, Monday through Fri- day between 8:00 a.m. and 5:00