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Health professionals in the emergency department are assisting a patient in critical care

Emergency Department

If you feel you are experiencing a life-threatening emergency please call 9-1-1.

Featuring highly trained physicians and excellent nurses, The Twin Lakes Regional Medical Center Emergency Department offers 24 hour-a-day, year-round emergency care. Our emergency physicians and staff are committed to providing high quality emergency care as quickly as possible to all patients.

The department's state-of-the-art design offers 11 multi-functional patient rooms, three trauma rooms, two cardiac rooms and a minor surgery/trauma room; a centralized nurse's station, a triage area, and five exam/treatment rooms separate from the trauma area for minor emergency situations.

The main entrance for the Emergency Department is from the Kelley Medical Center parking lot. The door is clearly marked "Admitting/Registration Entrance." Access can be gained by either the Wallace Avenue or William Thomason Byway hospital entrances.

The TLRMC Emergency Department is staffed with Board Certified Medical Doctors, Doctors of Osteopathy, Physician Assistants and Nurse Practitioners. These emergency providers will be wearing a white tag with red writing for identification.

The skilled and experienced Emergency Department Nursing staff will have a white tag with blue writing for identification.

We are constantly trying to improve customer service and patient satisfaction by decreasing wait times using such measures as bedside registration and placing patients directly in an exam room upon arrival. If all beds are full, patients are evaluated by the triage nurse until a bed is available.

We strive to provide care to you or your family member as quickly as possible and our wait times are routinely much better than national and statewide averages. Your opinion is important to us as we continually strive to improve. You may receive a survey in the mail or via email after your visit - please complete and return the survey to let us know how we are doing.