Home Health responds to storm

Home Health staff steps up to ice storm challenge

February 5, 2009

Leitchfield, Ky. – As a result of advanced planning, good communication practices and hard work, the staff of the TLRMC Home Health Agency was able to provide needed services to their patients in spite of the devastating ice storm that crippled Grayson County.

According to Mona Fulkerson, RN and director of the Twin Lakes Home Health Agency, the key was communications. "Once we saw the weather forecast, we called patients and rescheduled visits set for Tuesday and Wednesday to Monday. That way we were able to see our patients before the storm hit."

As the storm impact was being felt across the area on Tuesday morning, January 27, the Home Health staff contacted as many patients or their families as possible to check on them and to pass along important information. "We helped arrange the delivery of oxygen and other critical supplies to patients who were in need of help. We also passed along the locations of storm shelters to those patients who needed to leave their house."By keeping track of their patients, the Home Health staff was even able to visit some of their patients who had evacuated to shelters.

"I am extremely proud of the effort our staff made in helping our patients," says Fulkerson. "They put their patients first, even though they were dealing with the same problems caused by the storm as everyone else in Grayson County. They really stepped up to the challenge."